Frequently Asked Questions

• I want my yard re-landscaped. What is your process for making my yard functional as well as beautiful?

  First, we schedule a time to meet to discuss your project. During our consultation, we will go over what it is that you want and don’t want from your landscape. If a design is needed, we will come back to take measurements and draw out your design. Within 5-7 business days, we will present you with a proposal and design concept for you to review.

• I accept your proposal, what is our next step?

  Once a proposal is accepted, both the client and company representative will sign a contract outlining the terms of work as well as the project details.

• What are your payment terms?

  We require a deposit to secure you slot in our schedule to begin work. Upon completion of the project, all balances must be paid in full within 15 days.

• What forms of payment do you accept?

  We accept cash, check and most major credit cards (Visa, MasterCard, Discover and American Express).

• Are you licensed?

  Yes. Our President, Will Grantlin, is a licensed NC Landscape Contractor and was recently named a licensed NC Irrigation Contractor. Will also has BS in Horticulture from NC State University.

• Are you insured?

  Yes, we carry full liability and worker’s compensation coverage and would be happy to provide you with a certificate of insurance.

• Do you work with budgets?

  Yes. Actually we prefer having a realistic budget outline. This helps us to determine where to best utilize your money in your landscape.

• Do you do outdoor kitchens and living spaces?

  Yes. We are equipped to handle any landscape needs including outdoor kitchens and living spaces.

• Do you build pergolas, decks, or arbors?

  Yes.  We are now pleased to offer wooden structures installation as part of our growing portfolio of services.

• Do you offer design-only services?

  At this time, our company is only set up to perform design services for our installation projects. However, we do have several landscape designers and architects that we work closely with that we can recommend.

• Is the company president ever on-site during my install?

  Yes. That is a key facet to our company. Since we are a family-run business, we pride ourselves on personal attention to each project we undertake.

• Can you perform installations if I already have design plans?

  Absolutely. We are more than happy to perform the landscape installation from existing design plans.

• Can you work in stages?

  Yes. We realize that sometimes projects need to be completed in stages over a specified period of time in order to achieve your dream landscape.

• Is Grantlin Landscapes, inc. considered a green company?

  We do strive to use as many all natural and organic products as we can and limit chemical usage.